26-03-2021

Drivers Prosensor USB Devices

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This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.

  1. Hi, I was advised by a Dell technician a while ago that it is recommended to download the latest device drivers from the Dell Support site to a USB stick before doing a clean installation of Windows 8.1. Should I download the drivers to my hard drive (c: drive) and then copy and paste them over to the USB flash drive.
  2. The USB Device Viewer shows all the USB host controllers in your system. More specifically: A Host Controller that is identified as eXtensible or xHCI is a USB 3.0 host controller.; A Host.

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Original product version: Windows 10, version 1703
Original KB number: 4021854

Symptom

After the computer boots into normal mode, you will need to connect the device to your PC via USB cable. Enjoy moving files between your PC and Huawei phone. The above Huawei USB Drivers are free to download and are taken from Androidmtk where you can find Drivers of various other company’s smartphones. Planmeca ProSensor HD is always easily at hand. It can be integrated into the Planmeca ProX™ intraoral X-ray unit, or connected to through Ethernet or a USB port. The sensor has a sophisticated magnetic connector that is easy to attach with only one hand, while the white sensor colour enchances visibility to ease positioning. If your USB device does not work the most likely problem is missing or outdated drivers. When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device.

When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.

Cause

This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.

This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.

Resolution

To fix this issue, use one of the following methods.

Method 1

To resolve this issue, install update 4022716.

Method 2

If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.

Method 3

If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.

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Note

See the device manufacturer's user guide for specific instructions about how to install the driver.

Method 4

If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:

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  1. Install the device-specific driver (see Method 2).
  2. Open Device Manager.
  3. Right-click (or tap and hold) the name of the device, and then select Uninstall.
  4. Restart the computer.

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When it restarts, Windows will try to reinstall the device by using the device-specific driver.